Hi everyone,
We’re looking to customize Change Management to allow Change Managers to manually trigger a CAB approval request on a Change Request—even when it doesn’t automatically flow into CAB via the standard state model. This is to meet our business needs where certain changes require a CAB review outside of the usual criteria.
What we’re trying to do
Create a UI Action that behaves like the OOTB “Request Approval” but specifically targets CAB approval (i.e., creates the CAB approval records and moves the Change into the correct state/stage as if CAB were requested via state model rules).
What I tried
I created a client-side UI Action as a copy of the OOTB “Request Approval” and wired it to the state model action key. But everytime I try to run this, I get "Action not authorized". Here’s the script:
function sendtoCAB(){
g_form.setValue("state", "-3");
gsftSubmit(null, g_form.getFormElement(), 'state_model_request_cab_approval');
}
if (typeof window == 'undefined')
updateAndRedirect();
function updateAndRedirect() {
current.update();
action.setRedirectURL(current);
}
