Server to server Integration Using a Web Service Access Only account

[MartinFanta]

Hello everyone,

We have a web application, that is being integrated with ServiceNow via

System OAuth->Application Registry->Create an OAuth API endpoint for external clients

link. We are using Client ID and Client Secret from a client created this way to setup the integration.

Recently, one of our customers expressed an interest to use a Web Service Access Only account for the integration.

I was playing with the ServiceNow UI in my development instance. I was able to create a 'Web Service Access Only' account, but I did not find any way to establish a connection between the 'Web Service Access Only' account and the 'OAuth API endpoint for external clients' client.

Is there such a possibility? If yes, how do I set up the connection between those two entities?

Thanks in advance!

Martin

[Shruti · Accepted solution]

Hi,

• Create the glide.oauth.inbound.client.credential.grant_type.enabled system property.
• Add the OAuth Application User field to the OAuth Entity form.

https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/integrate/authentication/conc...

[MartinFanta]

Thank you Shruti! After initial struggles, I was able to setup the OAuth Client the way I wanted.