Service catalog: catalog task is editable in closed state

[imran sk]

Hi Community,

When calatog task state is changed to closed complete/closed incomplete/closed skipped, by default the state field will be ready only as an OOB functionality.

But in our case When the catalog task state is changed to any of Closed State, it is still editable. And this is the global issue with all the catalog tasks in the platform level 

Could someone help me what could be the route cause for the issue ?

Your response will be much appreciated 😃

[imran sk]

Requirement is When the task state is closed, all the other fields should be read only 

[Mark Manders]

Then the same applies, just on all field level.

[Ehab Pilloor]

Hi @imran sk,

You can use write ACL for sc_task table with wildcard for all fields and condition State is Closed, its better to give admin the write option. If you want read only for everyone for Closed state then make condition as State is not closed and give appropriate write access to appropriate roles.

If you found my reply helpful, please mark it as Solution and Helpful.

Thanks and Regards,

Ehab