Service Catalog - 'Instructions' for Container Start Not Displaying

[hlee95]

Hi Community,

This is a very elementary question however, I just can't seem to figure it out. Any assistance would be highly appreciated!

To prefix, I set up my Catalog Item with Variable Sets and within each set they start off with a Container Start (Order 10) and end with a Container End (Order 1000).

Under a few of my Container Start 'Titles' (Display Title has been selected to easily see the section division) I need to add some text to be displayed primarily on the Service Portal but on the Platform as well (displaying on the platform is not high priority).

I placed the text into the 'Instructions' field expecting it to display however, nothing changes. I added the text to other variables (single line text, multiple choice, etc.) to test if something more complex was the issue but those all displayed as intended.

I tried the 'Help information' field as well but had no results on both the Portal's UI nor the Platform's.

I don't specifically need the text to be incorporated with the Container Start. I just need it placed under the title. If there is a better/more correct approach to this please let me know!

I assumed it would work because the Instruction field exist OOTB for Variable Type Container Start.

Thank you!

[Harsh Vardhan]

have you tried using label type variable?