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04-23-2021 06:23 AM
Hi,
I am trying to make my catalog item accessible from public (without login / unauthorized).
To do this, I found this KB article KB0681861 and
- copy "sc_cat_item" page and make "sc_cat_item_public" page then set it public
- assign "public" role to page roles
- clone all widgets in "sc_cat_item_public" page and sets all of them public
- assign "sc_cat_item_public" page as a homepage in my own service portal
I can display item page from this portal with logged in user.
But even I paste same item page URL to other browser (unauthorised), it still displays log in page.
Do I have to do something else?
In the article, it mentions "make the item public".
What is this means?
I guessed it means that set public role to the item like page settings. Is this correct?
I tried it but, my item setting page doesn't shows roles field even it is define in Form Design.
How can I display catalog item with unauthorized user?
If you have any idea, it will be great help for me.
Thank you.
Solved! Go to Solution.
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05-05-2021 11:32 PM
Hi Carlos,
Thank you so much for your help!!
I solved this.
-Catalog item can not public
+ In client script, i commented some line
- Submit button not working
+ It call to authentication api is required
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06-09-2022 06:40 AM
Hi Carlos,
I quite couldn't understand how you solved this at the last? Would you explain in details how you fixed the Submit button issue?
ServiceNow Consultant
United Kingdom