Service operation workspace - Adding button under resolution notes in details tab

Akash_16 · a month ago

Hi All,

There is requirement that I need to add a button under the resolution notes in details tab in service operation workspace, That button has to execute a server side code and fetch that data from server side to the form.
Please let me know if any one had implemented similar use case.

Dr Atul G- LNG · a month ago

Don’t assume this is easily doable. You can try it using a UX declarative action."

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Akash_16 · a month ago

Hi Atul,

Do you have any articles or any other resources on this.

Ankur Bawiskar · a month ago

@Akash_16

You cannot add button under any Form Section in table in ServiceNow.

you can add UI action which is server side and show it on Workspace Form.

It's just like a normal UI action you have on your table.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader