Service Operation Workspace Advanced view filter

Kirankumar Nal1
Tera Contributor

‎11-11-2022 06:19 AM

Hi Team,

When searching from the filter in Service Operation Workspace - Advanced view, I would like to search with User ID and Email when I have selected a user reference field.

Currently, it is searching with name only. would like to search with any user id or email of the user.

 

Attached the screenshot for reference.

 

Please suggest how can I achieve this.

 

Thank you

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Saurav11
Kilo Patron
Kilo Patron

‎11-11-2022 06:54 AM

Hello,

 

The reference field always searches using the display value of you want to to search from any other value. Open the dictionary for the field and write the below in the Attribute:-

 

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name;email,ref_ac_columns_search=true

 

Saurav11_0-1668178469695.png

 

 

Please mark my answer as correct based on Impact.

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