Service Operations Workspace | Canvas Error

[Ajaykumar Yadav]

Hi Team,

Does anyone know how to fix Canvas Error in Service Operations Workspace.

Please help me here.

Regards,
Ajay

[Community Alums]

Hi @Ajaykumar Yadav ,

We usually see Canvas Error on Page Load issues when there is any 404, 401, 500 error on the page being loaded. This issue occurs on custom created UIB landing pages.

Resolution

1) Validate in custom code in UIB for any 404 errors and as customer to get rid of them.

2) Identify if there is API or file that is throwing the 404 error and fix it.

method:GET, api_name:now/help, resource:now/help/guidance/{guidance_id}