Service Operations Workspace - My List remove "Shared with me" and "Opened by link"

E555
Tera Guru

After Yokohama Upgrade, 2 lists "Shared with me" and "Opened by link" where added in all user's MyList.
Does anyone know how to remove from MyList?
Thank you!

E555_0-1744359699051.png

 

1 ACCEPTED SOLUTION

I'm referring to "My List," not the "Default List."
Seem like configuration is different, so I reached out to Now Inc. and here's what I found out:

  • Opened by link: This can be hidden by unchecking the "Show lists opened by link" property.

  • Shared with me: Unfortunately, this component cannot be hidden.

Hope this helps someone!

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @E555 

 

https://www.servicenow.com/community/itsm-forum/how-to-remove-some-list-categories-in-service-operat...

 

https://www.servicenow.com/community/hrsd-forum/how-to-remove-disable-list-categories-from-hr-agent-...

 

 

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I'm referring to "My List," not the "Default List."
Seem like configuration is different, so I reached out to Now Inc. and here's what I found out:

  • Opened by link: This can be hidden by unchecking the "Show lists opened by link" property.

  • Shared with me: Unfortunately, this component cannot be hidden.

Hope this helps someone!

1. Do you know what that actual property name is?

2. Ummm that's bizarre because we just upgraded to Yokohama (Patch 2) and just started using SOW largely ootb and we don't have EITHER of these options...

I'm trying to figure out how to add share functionality to SOW lists.

We upgraded from Xanadu to Yokohama Patch 5 and both those are missing for us as well when it was there previously.