Service operations Workspace related list

Prakash Pareek
Tera Expert

Hi , 

 

I got an issue like the service operation workspace has related lists inside the "related records" tabs that come after the details tabs.(pic1 - screenshot)

 

So is it possible to make it to horizontal way just like it is in csm / fsm workspace (pic2)

 

 

 

1 ACCEPTED SOLUTION

Prakash Pareek
Tera Expert

This is possible in ui builder -open the sow page in ui builder . Go to record SNC and make a duplicate of it as editing this page is not allowed . Then go to "record page tabs" and go to config and change routes to @Data.g_form.nowRecordFormBlob.table it will work

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7 REPLIES 7

Hi @Prakash Pareek 

 

Okay, so answer is without customization it is not possible and customization is not good if you don't have a good value to achieve.

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Ok so want kind of customisation could you suggest . (if precise (exactly how we can ) then it will be great)

Prakash Pareek
Tera Expert

This is possible in ui builder -open the sow page in ui builder . Go to record SNC and make a duplicate of it as editing this page is not allowed . Then go to "record page tabs" and go to config and change routes to @Data.g_form.nowRecordFormBlob.table it will work