Service operations Workspace related list

Prakash Pareek
Tera Expert

Hi , 

 

I got an issue like the service operation workspace has related lists inside the "related records" tabs that come after the details tabs.(pic1 - screenshot)

 

So is it possible to make it to horizontal way just like it is in csm / fsm workspace (pic2)

 

 

 

1 ACCEPTED SOLUTION

Prakash Pareek
Tera Expert

This is possible in ui builder -open the sow page in ui builder . Go to record SNC and make a duplicate of it as editing this page is not allowed . Then go to "record page tabs" and go to config and change routes to @Data.g_form.nowRecordFormBlob.table it will work

View solution in original post

7 REPLIES 7

Peter Bodelier
Giga Sage

Hi @Prakash Pareek,

 

Unless you plan to create a new variant of the record page in UI builder (which I wouldn't recommend), it's not possible to change this.


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Hi @Peter Bodelier ,

Which page should we create a variant .I am unable to find the page (the ootb record page of sow) .. If can provide or how can i search it

 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Prakash Pareek 

 

What is business case for this? Any specific benefit to user in case of layout changes?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Dr Atul G- LNG ,

No specific requirements The client just want csm kind in sow