when I fill out the form on the service portal all the data populates
on the ritm/sctask it is blank
Thoughts?
Hi @Joshua Comeau ,
The data population is working fine using the below configurations instead of writing the script. Ideally, the type should be "Single line text" instead of "Reference". I think configuration change is best practice instead of writing the script.
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Thanks & Regards
Jyoti Jadhav
Hi @Joshua Comeau ,
Verify Data population-related catalog client script.
'UI Type" field should be set to "All" and the "Applies on Requested Items" checkbox should be 'true".
Please hit the like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.
Thanks & Regards
Jyoti Jadhav
Hi @Joshua Comeau,
Verify Data population-related catalog client script.
The 'UI Type" field should be set to "All" and the "Applies on Requested Items" checkbox should be 'true".
Please hit the like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.
Thanks & Regards
Jyoti Jadhav
@Jyoti Jadhav9 @siva krishna M2
I am just using the oob autopopulate feature on the catalog variable:
thoughts on how to make it work?
