Service portal

karthik65
Tera Guru

I need to add additional fields to the Service portal Open tickets menu for My Request widget. Custom fields for current Approvers and Stage.

8 REPLIES 8

karthik65_0-1736269941648.png


I need to add a row to this widget Showing current RITM Stage and based on the Stage showing the Approvers and if fullfilment Sctask Assignment Group?

@Ankur Bawiskar can you provide more points on this?

 

@karthik65 

you will have to customize it

what did you start with?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@karthik65 

check this link

Add Column name in My Request Widget 

If my response helped please mark it correct and close the thread so that it benefits future readers.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader