Hi @asd22 ,
Yes, you can create a simple drop-down menu in ServiceNow without connecting it to a table. You can use a "Choice" variable to achieve this. Choice variables allow you to define a list of values that users can select from, and you can use them to create drop-down menus with custom options.
Here's how you can create a drop-down menu with three custom values:
- Navigate to Variable Editor:
Go to "Service Catalog" > "Catalog Definitions."
Open the desired catalog item or create a new one. - Add a Variable:
In the Variable Editor, click "Add Variable."
Select "Select Box" as the variable type. - Define the Choices:
Give your variable a name (e.g., "Custom Drop-down").
In the "Select Box" field, type the three questions you want users to pick from, separated by a comma.
Example: Question 1,Question 2,Question 3 - Configure Display:
You can configure the "Default Value" if you want one of the options to be selected by default.
Optionally, you can set the "Mandatory" field to true if you want the user to select one of the options before submitting the form. - Save the Variable:
Save the variable configuration. - Update Catalog Item:
Once you have added the variable, make sure to save the changes to the catalog item.
Now, when users request this catalog item, they will see a drop-down menu with the three custom options you provided.
If this helped you in any way, please hit the like button/mark it helpful. Also, don't forget to accept it as a solution. So it will help others to get the correct solution.
regards,
Prasad
