Servicenow flow designer catalog Item Multiple choice Assignment groups

[Vasu2]

I have some 20 Multiple selection options in the catalog Item based on the selection of the Multiple choice (single selection)  we have to assign the Assignment group. Instead of if and else if for all the selection in the flow designer, can anyone help on the flow variable script to get the Assignment group and assign that group to the Task in the flow designer.

[Dr Atul G- LNG]

Hi @Vasu2 

You can use the decision table for this, or better yet, use the assignment rules. Just to clarify, either way, you need to ensure that the user is assigned at least once. You'll need to do the groundwork to map and add the sys_id/group name for the assignment.

[Ankur Bawiskar]

@Vasu2 

I agree with Atul here, you can use decision table to maintain it going forward

Auto Mapping (Decision Table) 

Something like this will help

How to use a Decision Table in a flow with catalog item variables? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Vasu2 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.