ServiceNow has the incorrect local time for me (Time Zone US/Eastern)

Akshita Patidar
Kilo Contributor

‎04-15-2022 04:06 AM

When I instantiate a new GlideDateTime object :

var gdt = new GlideDateTime("15-04-2022 16:30:00");
gs.info(gdt.getDisplayValue());

It gives the output: 

2022-04-15 12:30:00 PM

It stores a time of day that is four hours ahead of my local time. I am in the US/Eastern Time Zone.

 Where is this incorrcect time pulling from? How can I alter this?

Thanks.

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Fernando Koenra
Kilo Sage

‎04-15-2022 05:50 AM

Hi Akshita,

You are instantiating the GlideDateTime object correctly.

It is best that you do not use getDisplayValue() on a gdt object. In that case it passes in a string and if it is not UTC then it will mess up the time as you have seen. 

If you would have simply printed the variable it should be correct: 

var gdt = new GlideDateTime("15-04-2022 16:30:00");
gs.info(gdt);

*** Script: 2022-04-15 16:30:00

 

You can also refer to this article from ServiceNow where they explain why you should not use getDisplayValue on a gdt object. 

Hope this helps.

Kind regards,
Fernando

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