ServiceNow integration with Tableau

[Navneet3]

Hi

I need help with ServiceNow and Tableau integration.

I have done the following.

• Created local account
• Created a group with a Role
• ACLs -  read access to the following tables
  • sys_dictionary table (metadata about columns)
  • sys_db_object table (metadata about tables)
  • sys_glide_object table (metadata about field types)

The connection is not working Please see the attachment.

thank you

[Mike_R]

Not sure if you changed the instance just for the screenshot, but double check your instance name.

Also, please give the account the itil role too and try with that. 

[Navneet3]

Hi

I gave the instance name for screenshot only.

[Mike_R]

can you try assigning the itil & snc_platform_rest_api_access roles to that user?

[Navneet3]

Hi

I gave the admin permission and it worked but not ITIL.