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ServiceNow password-less

Chapeaunyra
Tera Contributor

3 weeks ago - last edited 3 weeks ago

Hey there,

I was wondering how to implement a passwordless solution to let hardware key open user session. I'm currently trying to achieve this with a YubiKey.

 

It could be a great feature to secure an admin connection.

 

Any idea ?

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Kieran3
Tera Contributor

Wednesday

Hi @Chapeaunyra 

As of the Yokohama release, MFA is required for all accounts not using Single Sign-On (SSO). If you do not have SSO, you need to have MFA. This consists of a Primary authentication method:

  • Basic auth (username and password) held in the platform
  • LDAP authentication (using Windows login)

And Secondary authentication method:

  • Authentication apps
  • Hardware keys (including YubiKey)
  • Biometrics (fingerprint and facial recognition are supported)
  • SMS or Email codes
  • FIDO2

You can't skip the primary method unfortunately.

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