ServiceNow Portal Login and Signup Functionality Using a Custom Widget
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03-24-2025 12:13 AM
Hello everyone,
I’ve created a custom ServiceNow portal with a login form using a widget. Here’s what I’m trying to achieve:
Login Process:
Users enter their username and password.
The system checks the sys_user table to validate the credentials using a Scripted REST API or server-side logic.
If valid, users are redirected to the portal's homepage.
Signup Process:
If the user doesn’t exist, they can choose the Signup option.
The entered details (username, password, email, etc.) will be stored in the sys_user table.
After successful signup, the user will be automatically logged in and redirected to the portal.
My Questions:
How can I implement this dual login and signup functionality using a ServiceNow widget?
What would be the best approach for the backend logic using a Scripted REST API or server-side script or any other way to check?
Are there any best practices to ensure user validation and error handling?
Any insights, code examples, or guidance would be greatly appreciated! Please don't guide with documentation!
Thank you!