ServiceNow Portal Login and Signup Functionality Using a Custom Widget

alavalapati sai
Tera Contributor

Hello everyone,

I’ve created a custom ServiceNow portal with a login form using a widget. Here’s what I’m trying to achieve:

  1. Login Process:

    • Users enter their username and password.

    • The system checks the sys_user table to validate the credentials using a Scripted REST API or server-side logic.

    • If valid, users are redirected to the portal's homepage.

  2. Signup Process:

    • If the user doesn’t exist, they can choose the Signup option.

    • The entered details (username, password, email, etc.) will be stored in the sys_user table.

    • After successful signup, the user will be automatically logged in and redirected to the portal.

My Questions:

  • How can I implement this dual login and signup functionality using a ServiceNow widget?

  • What would be the best approach for the backend logic using a Scripted REST API or server-side script or any other way to check?

  • Are there any best practices to ensure user validation and error handling?

Any insights, code examples, or guidance would be greatly appreciated! Please don't guide with documentation!

Thank you!

 

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