How to Hide Emergency change model from change model landing page?

swapnesh
Tera Contributor

‎03-20-2025 01:03 PM

I want to hide the Emergency Change Model from non-admin users.

To achieve this, I selected the Emergency Change Model in the Change Model table and added the users to the "Not Available For" related list, expecting that they would be restricted from seeing it.

However, after impersonating those users, they are still able to see the Emergency Change Model.

How can I resolve this issue?

swapnesh_0-1742500660706.pngswapnesh_1-1742500736065.png

How to hide Emergency model card from non admin

0 Helpfuls
  • 357 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-22-2025 07:14 AM

Hi @swapnesh 

I tried this in my PDI, and it worked fine when I removed the module from Not Available in New. You can try clearing the cache using cache.do and check again.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

terrillc
Tera Contributor

‎03-24-2025 12:10 AM

change your browser

0 Helpfuls