Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Servicenow taking long time to load page

Qunle
Tera Contributor

Servicenow taking long time to load page, even after clearing the cache

1 ACCEPTED SOLUTION

Aman Kumar S
Kilo Patron

Are you facing this on your PDI?

There is nothing that you can do to fix this.

If it is a customer instance, get in touch with HI team to plan action items to fix that.

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

 

Best Regards
Aman Kumar

View solution in original post

2 REPLIES 2

MrMuhammad
Giga Sage

HI Qunle,

Type Transactions in the filter navigator and Open All active transactions to see what is taking long. There might be some long-running transactions that are causing this slowness..

In case, there are low-impact/unnecessary transactions that are taking longer then you can kill them.

find_real_file.png

Regards,

Muhammad

 

Regards,
Muhammad

Aman Kumar S
Kilo Patron

Are you facing this on your PDI?

There is nothing that you can do to fix this.

If it is a customer instance, get in touch with HI team to plan action items to fix that.

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

 

Best Regards
Aman Kumar