ServiceNow to JIRA integration
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11-24-2023 03:34 AM
Hi,
I am trying to create the Jira ticket from ServiceNow using rest message.
I have given the endpoint, Post method and Http request but error in content body, I am getting the error like "{"errorMessages":[],"errors":{"number":"Field 'number' cannot be set. It is not on the appropriate screen, or unknown."}}"
I have shared screenshot below, Please check the content body and let me know where am I standing?
Thanks,
Manju

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11-24-2023 04:42 AM
Great to know. Close the thread by marking relevant answer correct.
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11-29-2023 01:50 AM
Hi Manju
This is because the field is not on the appropriate screen, please change that.
Exalate, a decentralized integration solution, where you can granuarly decide which data will be send over, will be able to give you more precise error messages, and guide you how to resolve it. Perhaps that is a way you can go about this.