Servicenow- Workday integration

[Devika3]

Hi All,

Please give the detailed procedures for workday- servicenow integration.

What are the details that we required from the other team for doing this integration?

And after this integration what we have to do from servicenow HRSD?

Any help is appreciated.

Thanks,

Devika.

[Community Alums · Accepted solution]

Hi @Devika3 ,

It should be the normal way how you create a user.

This simple process sets up the user account used for integration between Service Now and Workday, and assigns the user to the appropriate roles that represent the minimum permission required for end user of ServiceNow for successful integration with App Broker. Complete this task while you are still logged into ServiceNow as an administrator.

To create the user account in ServiceNow with the correct roles assigned:

1.

In ServiceNow, go to User Administration > Users.

2.

Click New, complete the properties for your new user, and click Submit.

TIP:Take note of the user ID and password, as it is used again in the set-up process in section Workday.

3.

Once the creation process finishes, click the hyperlinked User ID for this user, and scroll down to Roles.

4.

Click Edit, and select the following from the collection, and add them to the Roles List.

Don't forget to mark the Respones correct & helpful, if it was helpful.

[Devika3]

then the security group creation is also as same as the group creation in servicenow. How to configure the business process policies?

[Community Alums]

Hi @Devika3 ,

The security group creation is also similar to the Traditional way we follow to create Groups.

I think your Original question is answered, you can raise another question in the community for your other questions. please close this thread my marking correct& helpful such that others can get help.

[Prathamesh Cha1]

Hi @Devika3,

If you have done with the integration of servicenow and workday

can you mention detailed steps to perform this integration