Hello, Is there a way to customize the "Request" page that the user visits to view the status of their order after it was submitted?
I want to remove the "Priority" and the "Requests are picked up within 4 hours (M-F 9-5)" text.
Hello,
To remove the text at the bottom, you need to go to sp_config > Designer > Your Page (id=sc_request I quess?) > click on the widget itself, click edit icon and remove 'Pickup message'. Click Save.
To remove priority though, you'll need to clone the widget (sp_config > Widget editor > Ticket Fields) and adapt the code on Server Side.
Just remove the priority from the code, or add any other extra field, if desired. Save and then go back to designer => sp_config > Designer > Your Page (id=sc_request) > and remove the old widget and add your cloned one.
If you have any other questions, don't hesitate to ask!
And if my info helps you, please click 'Helpful' or 'Like'.
Hello,
To remove the text at the bottom, you need to go to sp_config > Designer > Your Page (id=sc_request I quess?) > click on the widget itself, click edit icon and remove 'Pickup message'. Click Save.
To remove priority though, you'll need to clone the widget (sp_config > Widget editor > Ticket Fields) and adapt the code on Server Side.
Just remove the priority from the code, or add any other extra field, if desired. Save and then go back to designer => sp_config > Designer > Your Page (id=sc_request) > and remove the old widget and add your cloned one.
If you have any other questions, don't hesitate to ask!
And if my info helps you, please click 'Helpful' or 'Like'.
