serviceportal User login redirection
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‎06-09-2017 07:27 AM
Hello All,
We have an below requirement ,
1. If ITIL user login they should see the ServiceNow page.-To achieve this we have gone through the community related posts on redirect links but we are unable to validate the login users and route the users who has ITIL as well as other roles to SNOW page.
2. If non-ITIL user login theyy should be redirected to serviceportal page.- to achieve this we have edited the ESs login property and embed the SP URL whihc works fine but when the user logs out it is getting re-directed to the servicenow login page instead of SP login page.
Please help.
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‎06-09-2017 09:18 AM
Exact issue is when the ITIL user logs out then the Non-ITIL user logsin then non-itil user is able to view the general SNOW UI.
when the non-itil user logsin first and logout, then the ITIL user logsin then they are viewing the SP home page. this is the conflicting issue happening here.
Can somebody comment on this behaviour
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‎01-25-2018 01:46 PM
Hello Mohan,
I am having the same issue. Would you able to find a solution for this?
Best Regards,
Jag.
