Set amount of cards in a particular state/lane on Visual Task Board

[TerryC03]

Is it possible to set a limit on how many cards can be placed in a state or lane? For example, may I set the amount of cards that can be placed in the "Draft" state/lane?

Thank You.

[Marcos Kassak]

Hello @TerryC03,

Please have a look at the documentation below:

https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/use/visual-task-boards/task/config...

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍

Thanks,
Marcos Kassak
The world works with ServiceNow!

[TerryC03]

Thanks for the reply. This article is what I was looking for. However, what if I do not see the "Set Lane Limit" Option?

[Marcos Kassak]

Great to hear. About your question, which version your ServiceNow instance is? I believe this option will show from the Rome version and on.

[TerryC03]

I believe Utah. I think it's because the VTB I'm looking at already have states as vertical lanes. Am I right about this?