Set catalog task due date to empty from workflow

Oliver Anderson
Kilo Sage

I have a catalog item on the sc_req_item table that only has a catalog task workflow activity. I want to generate the task with an empty due date. No matter what I try, it is currently setting the due date to the current time.

 

Here's what I've tried so far:

1. Setting the schedule on the catalog task activity to 0 days 0 hours 0 minutes 0 seconds

2. Setting the schedule via script where answer = null;

3. Setting the task.due_date = ''; in the advanced script on the catalog task activity

4. Setting the task.due_date = null; in the advanced script on the catalog task activity

5. Changing the CatalogTaskGeneration script includes to not set the due date from the parent RITM

6. Creating a before/insert business rule on sc_task with the following line: current.due_date = null;

7. Creating an after/insert business rule on sc_task with the following line: current.due_date = null;

 

Any ideas? I am able to successfully set the due date to a future date using these methods, but no matter what I try to get the field to be empty, something is populating the current date/time.

6 REPLIES 6

Harsh_Deep
Giga Sage
Giga Sage

Hello @Oliver Anderson 

 

Please check BR on the sc_task table and check for the due_date.

It will resolve your query.

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

Thanks

Cannot find any BR on the sc_task that uses the due_date