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3 weeks ago
Hi everyone,
I was wondering if it was possible to set all HR Cases created via ServiceNow mobile app with the source 'mobile_app' for example without using gs.IsMobile()?
Thank you!
Solved! Go to Solution.
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12 hours ago
Hi all,
I found the following solution:
Business rule 'after' 'insert' on table 'catalog_channel_analytics'.
Conditions:
engagement_channel=mobile^table_nameLIKEsn_hr_core_case^method=create^EQ
and script:
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3 weeks ago
Hi @rafas_10 ,
There is no OOTB way to setup, you will have to customize unfortunately.
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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3 weeks ago
Hi @sandeepdutt ,
Any ideia how I can achieve this even with customization?
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3 weeks ago
from mobile how are they submitting case?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi @Ankur Bawiskar ,
From the Now mobile app

