Set field value true if the caller field has a particular person

[Community Alums]

On an interaction, I have a field name 'u_external_user'. It is a checkbox (True/False).

I want to toggle this field True if the Opened for field 'opened_for' is a user named External User. I believe a client script will be the best way to do this but need advice on this and code if anyone can help.

[Dibyaratnam]

@Community Alums you can check this above code.

[Dibyaratnam]

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }
    var ref = g_form.getDisplayBox('<opened for>').value; 
if(ref=='External User'){
g_form.setValue('u_external_user', true);
}
else g_form.setValue('u_external_user', false);
    }

                
    }
}

@Community Alums check this out if it helps

[Community Alums]

I tried this one also. It will not set the field value to true. I did update the field name to opened_for.

[Community Alums]

Can you help with this code for the incident form?

[Dr Atul G- LNG]

Hi @Community Alums 

It can be done via UI Policy.

I created it for Incident table, 

You can any of condition, 

if external user flag is true or external user name is :

Do the UI action