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‎09-19-2017 07:13 AM
Good day team
I have a requirement to set the view of a form through a UI Action to a different table.
We have a UI Action on incident to create a new RITM for an equipment request.
The users have to set certain fields based on this view that was created (Equip_Request)
Is there a line of code to set the view in scripting
ie:
function createRITM() { //create the new Requested Item Record
var newReq = new GlideRecord("sc_req_item");
newReq.setView("Equip_Request");
}
That's not working
Thanks
Solved! Go to Solution.

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‎09-20-2017 06:54 AM
The redirect needs to include the view. Yours is simply going to the new request item record. Didn't you say you wanted to redirect to a specific view? That's where you'll have to build the URL including the sysparm_view= part I described above.

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‎09-19-2017 07:16 AM
Something like:
function createRITM() { //create the new Requested Item Record
var newReq = new GlideRecord("sc_req_item");
// set your fields here
var id = newReq.insert();
action.setRedirectURL('sc_req_item?sys_id=' + id + '&sysparm_view=YOURVIEWNAME');
}
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‎09-19-2017 08:10 AM
Let me give you my whole code for this UI Action.
I tried adding your suggestion, editing my redirect...hasn't worked
createRITM();
function createRITM() { //create the new Requested Item Record
var newReq = new GlideRecord("sc_req_item");
newReq.initialize();
newReq.u_caller.setDisplayValue(current.caller_id);
newReq.assignment_group.setDisplayValue("Equipment Supply");
newReq.cat_item.setDisplayValue("Req Item Task Creator");
newReq.u_asset_serial=current.cmdb_ci;
newReq.short_description=current.short_description;
newReq.u_incident_id = current.sys_id.toString();
newReq.watch_list=current.watch_list.getDisplayValue().toString();
newReq.parent=current.sys_id;
newReq.insert();
// update the record once, after the function call
current.state = 6; //setting it to Resolved state
current.close_code.setDisplayValue("Solved (Equipment Requested)");
current.close_notes=("Incident resolved, Requested Item " + newReq.number + " created.");
current.comments=("Incident resolved, Requested Item " + newReq.number + " created.");
var mySysID = current.update();
// now direct to the new Request
gs.addInfoMessage("Incident resolved, Requested Item " + newReq.number + " created.");
action.setRedirectURL(newReq);
action.setReturnURL(current);
}

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‎09-20-2017 06:54 AM
The redirect needs to include the view. Yours is simply going to the new request item record. Didn't you say you wanted to redirect to a specific view? That's where you'll have to build the URL including the sysparm_view= part I described above.
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‎09-20-2017 08:28 AM
Thank you
I have changed the redirect to
action.setRedirectURL('sc_req_item?sys_id=' + newReq.insert + '&sysparm_view=Equip_Request');
It's now not taking me to the form on the sc_req_item, but reverts to the homepage so I can't tell if its setting the view of the form or not.