Set Knowledge Base to Public

[BhanuPrasaM]

I have a knowledge base and it needs to be set to public access, where the public should be restricted to comment and rate the content . Also a banner need to be populated at the footer of the article as the content is only for the information purpose.

[GlideFather]

ahoy @BhanuPrasaM,

have you marked your knowledge base public? what was the behaviour that you got? provide some context

[Tanushree Maiti]

Hi @BhanuPrasaM 

1.Set Can Read Criteria: Navigate to Knowledge > Administration > Knowledge Bases, select your target Knowledge Base, and remove all entries from the Can Read list so the KB is open to all.

2.Make Pages Public: Navigate to System Definition > Public Pages in the Application Navigator. Look for the kb_view page in the list and ensure the Active checkbox is set to true

3.By default, authenticated users rate and comment on articles, while the public cannot.

1. Navigate to System Property > Knowledge Properties.

   Change the properties

         glide.knowman.show_rating and glide.knowman.show_comment to false

   so unauthenticated users cannot interact with the content

[GlideFather]

ahoy @Tanushree Maiti,

The property glide.knowman.show_comment doesn't seem to exist, if it shall be created then you forgot to mention it.

Could you possibly share validated content?