Set Platform Analytics Dashboard as Homepage in Australia

[NishmithaS]

Hi All

We have a requirement where different units are using the same ServiceNow instance. We need to set a specific platform analytics dashboard as the homepage only for users belonging to one particular unit, without affecting users from other units.

Could anyone please suggest how we can achieve this?

[Ankur Bawiskar]

@NishmithaS 

set the user preference for those many users in that table

check this

Set Home Page based on role 

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[NishmithaS]

Hi @Ankur Bawiskar 

I found that the user preference com.snc.par.dashboards.ui.preferences contains data like:
{
  "recent": [
    {
      "sys_id": "5d33e2abc36e43103fe1befdd401312f",
      "viewed": "2026-08-15 22:00:18"
    },
    {
      "sys_id": "90c308ec43db1110b643a7ec6bb8f24b",
      "viewed": "2026-08-15 21:40:52"
    }
  ],
  "bookmarkedDashboards": []
}
How to set this value and for the Australia release, should my_home_navigation_page use $pa_dashboard.do or /now/platform-analytics-workspace/dashboards?

[Ankur Bawiskar]

@NishmithaS 

try to use $pa_dashboard.do

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏