Set the Configuration Item field lookup table on Incident Table

[SaiVasanth]

Hi,

Coming to the point I need to set the lookup table (referencing table) of configuration item field on incident form to Problem table when the sub category changes to "office".

Thanks

[SwarnadeepNandy · Accepted solution]

Hello @SaiVasanth,

WHY WOULD YOU DO THAT?

You can hide the CI field on change of a category and maybe bring forward Problem field. But it makes no sense to change the reference of CI field.

And you cannot/should not change the reference of any existing field. That will corrupt all the records in that table for that field.

Kind Regards,

Swarnadeep Nandy

[SaiVasanth]

@SwarnadeepNandy 

Impressed with your thought.

Thanks