Set up Agent Assist for sc_task (Agent Workplace)
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-22-2022 02:58 AM - edited ‎11-22-2022 03:00 AM
Hi all,
I am currently trying to set up Agent Assist for the table 'Catalog Task' (sc_task). After this failed to load in the Agent Workspace, I noticed that it does not pull the 'Component Attributes' like it does with the other tables. I have not had this problem with other variables. In other cases you see in the record 'Component Attributes' as a related list, which is also created automatically (see photo 1), but not for sc_task.
Does anyone have a workaround or solution for this? Is it generally a problem with the sc_task table?
Thanks in advance,
best,
Marcel
0 REPLIES 0