i have one notification in which i want to display the label of one choice list but the problem is that m not getting the label m getting the value as shown belowchoice list of this field is :email script is this :iin my preview notification m geetin...
What is best practice for using a custom web service? This will be an integration to a 3rd party where we need to go through the data first and check for required fields, check if records already exist, and do some field mapping. We would like to be ...
Hi, I have a requirement to integrate the ServiceNow with Solar Winds and pull the network assets which are active to ServiceNow. Do I need to integrate with SolarWinds data Source and bring the data or do I need to write REST API's which can pull th...
Hi there, I know that we can add UI macros to record level forms via attributes (ref_contributions or field_decorations) but the problem is this only works for some of the selected fields. My requirement is to place a button (a UI Macro) beside a HTM...
Hi ,as suggested by many users here that unchecking the list choice option will hide the delete option from action choice listbut its not hiding.when i am giving role condition its hiding the button but not the list choice from action choice list.Can...
I am trying to validate a field in the cmdb_ci_server table leveraging ATF. For some reason, I can only get one choice. I have also included the screen shot below of choices. Any thoughts would be helpful.
Hi, I have acquired a personal ServiceNow Instance and a trial version of Zendesk to test integration between the two using oAuth 2.0. I have gone through the documentations of both and have configured everything required except for Zendesk scope par...
i want to change the read only field value through background script? please share me script
Dear Team, I am looking for feasibility/solution for one of the requirement based on excel calculation and how i can implement the same in snow reporting module. Here is the ticket data which is pulled from service now manually to apply some filter ...
Hi, We are running multiple MID Server agents on Windows 2012 VMs. 2 VMs (each with 4 vCPU, 24GB RAM) each running 9 agents (Istanbul Patch 11)1 x SOAP outbound integration (~3000 small outbound payloads per day) - that uses 1 specific agent on one ...
G'day all, I've a requirement such that as soon as an email will be received an Inbound Email Action Script should run, which will fetch the incident number from the body of that email and put it into a custom field created on Incident table. The em...
Hi, We see two timezones namely Asia/Kolkata and IST available in the list of timezones. However, both represents the same timezone. What is the difference between them and reasoning behind? Thanks.
Hi there, I have cloned the 'User Profile' widget and its page I am trying to replicate this toggle with another text but i ahvent been able to do it any ideas? I need to replicate that little switch saying 'Trun off Guided tour'. Any ideas?
I created a UI Policy with the following condition, Assignment_group.type contains Hardware Fulfiller & State is Resolved This is working if you assign the incident to a Hardware fulfiller assignment group, save it, then update state to resolved; ho...
Hello, I would like to ask for some help with importing Requested Items into ServiceNow via an excel sheet/data source. I've been tasked with creating a bulk upload from an excel sheet using an existing catalog item. I can create the request item, bu...
