I could use some help with an onChange client script for a catalog item on the service portal. A variable called updateEmployeeProfile references the sys_user table. When the field is selected, I would like to update form variables like updateEmploye...
I am trying to create a Scheduled Job to send out email notifications. It is looking at specific fields in specific tables, and returning a list of Inactive Users listed in that field (so all these fields would be references to the sys_user table). ...
Hello,We are trying to have a new application for one of our teams auto close tickets after 3 days, the same way as it does for Incident. We found that this was via the following system property: glide.ui.autoclose.time.We are not sure this will work...
Hi want to define key and value pair(Dictionary)in system property and call the system property in the script. Depending on the key I provided in the script the property should return the value. Any help will be appreciated. Regards, Amitra
Hi Everyone, I'm using the ServiceNow OOB to test a functionality in ServiceNow. I have a simple catalog item that adds approvers after submitting a form. The form has a list collector for the approvers so that user can add more than 1 approver in ca...
Hi All, I am returning multiple location values under each country like below which has comma Country A - av, mexico Country A - abo,vig,abanaro I need to get these locations when a specific country is selected and display only those locations. As t...
Hi AllI have built a scoped application which constitutes of few tables, when a record is inserted on one of the table , it inserts a record in the table X in global scope. a BR is written on this X table under scoped application on insert for aborti...
I am looking for a solution in which I can add 'Watch List' to the catalog Item so that I can add the person either by 'email' or by there user name so that they will be in the loop of every update against that ticket.I already know that we can add l...
Hi, I have to write a regular expression to allow only characters (no numbers), No spaces before and after string, and allow special characters ' " - these 3 characters anywhere in the text field. Please help me modify the below code - var pattern...
Hi, I want to know if it's possible to automatically assign tags in an incident form using a button. We have two buttons named Create JobOrder and POS Printer that works just like creating a new incident task ticket. I want to automatically assigned ...
Can we set Checkboxes Across like side by side ???
Hi All, There is a user that exists in Active Directory (created on 2005). But that user is not available in ServiceNow. Data is brought in via Integration. it is not feasible for AD team to delete and recreate that profile again. How to troubleshoot...
We have onChange Client Script that adds an info message when a incident moves to State is On Hold and On Hold Reason is Pending Client Action. We trying clear that info Message after the save or update. Our Current Approach is an onSubmit Client S...
Incidents have some code (that I can't find so far) that adds every email from the "watch list" on an incident to the CC: list on an email composed from that incident. Where does that script (or business rule, UI, etc) exist, and if I want to copy ...
I need to set a UI Action on a form that asks why a certain action was done. I have successfully got the answer, but how do I get it back to server for use? I have a form button called Reject, action name RejectAN, with Client box checked, and OnCli...
