Hi, I am trying to run below script to close incidents in Servicenow. The script is working fine but the comments are not getting updated in incident records. If I try to implement it using while loop, comments are getting updated correctly. But it...
Hello all, I'm running into a small, but rather strange error today. While trying to design an algorithm in a Script Include reliant on dates, I have an if statement that checks if the difference between two dates is greater than a day: var schedul...
Is there a way to make it so that team members can create knowledge blocks and get them instantly published, but the knowledge articles themselves would still need to go through the knowledge approval workflow? From what I've found in the Knowledge A...
Hi,I need help in customizing our existing Approval notifications on Requests. In our current system(Asset mgmt) when a user request let's say 2 items , our approval notifications will provide the details of each and every Requested item(RITM) as sho...
Hello,I need some help with a catalog client script that needs to update a record in another table. I was advised that it is best practice to use GlideAjax in catalog client scripts, but I'm not familiar with how to use it to update a record in anot...
Hello All, I want to create a dynamic VTB on a custom table (eg: Table 1). Is this possible ?
Hello, I need display list of Incidents opened by logged in user under Knowledge Article. I have scrit with which i am able to pull the list of incidents but not sure how to insert the script under Article. Below is article in which i need to dis...
Hi, Would like to ask for some help with script that will show the Form Section (Privacy) once the UI Action (Privacy Incident) is clicked?
We have several Service Catalog items that require an approval before the request is progressed. However I have noticed that the approval email that gets sent out does not contain the 'Requested for' user details. These details are on the RITM ticket...
Hi, I want to use the Angular autocompleter (https://material.angular.io/components/autocomplete/overview) to help our users to complete email fields (not reference fields because the same field is used for new and existing addresses). My widget is...
Hello, I am trying to create a link in the notification that will redirect to the incident in the Service Portal. i tried the following approach URL on your story is: sp?id=ticket&table=${sys_class_name}&sys_id=${sys_id} and the actual link created...
Hello I have cloned my portal homepage as I needed to add new widgets in it. On the cloned page, I integrated again the widgets I use to have in the old one (in another place). These ones were translated correctly in the old page. But I noticed that ...
Hi, Can anybody help me realise ,how exactly can i implement the DOM KeyboardEvent functionality in servicenow. I am trying to select some form elements(may not be fields,but html elements) and perform some action whenever i hit any keyboard button....
Hi, I have a choice field in a cat alog item in the service portal. Via changes of other fields, the choices might get extended via ajax call with alternative options .... . No I need to be able to clear those choices (that are not physically in the ...
Hi all, I have a requirement where in we need to populate the location (reference to cmn_location) value based on the selection of country (reference to core_country). If for example countries Japan and China are selected then on the locations that...
| User | Count |
|---|---|
| 97 | |
| 65 | |
| 20 | |
| 19 | |
| 18 |
