Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Set workflow inactive

snowuser111
Kilo Guru

HI Experts,

Please help I want to make a workflow not usable any more basically inactive.

I checked out and did 'Set Inactive' but still when I am raising requests i see that workflow triggered.

I went to Workflow versions there are multiple records for that workflow including True and False , but i cant modify them ...

in right navigator still i see the workflow.

Please guide me the correct way to make a workflow inactive so that it does not gets triggered.

1 ACCEPTED SOLUTION

HI All,



I was trying all above but was not working. so I made it Inactive in workflow version and did a back it asked me if I want to save or discard . SAVE and then it got saved.


View solution in original post

5 REPLIES 5

Hi ,



Setting the Active false as suggested in my update above would not work alone. You need to save that as well.



I thought it was understood by


find_real_file.png


which also meant saving the form.



Anyways, glad to know that issue is resolved.