Setting a Reference Qualifier using Script Includue

[emmahunt]

Hi all,

Having an issue I hope people can help me out with!

I want to set a list collector reference qualifier based on a field on the request form.

I want to return all Configuration Items that have a Management Group that the user in the requested_for variable is a part of. To do this, I am attempting to set my reference qualifier query via a Client Script in a variable within a Script Include. I will use that same Script Include to get the saved value in the Reference Qualifier field of the variable.

My issue: It does not seem like variables are saving in the Script Include. It seems like it reinitializes every time the Script Include is called and deletes the value in the variable. I am wondering if I am doing this correctly, or if there is possibly a better way to do this? 

Here is my Client Script which

function onLoad() {
	
	var groupString = "";
	var newValue = 'requested_for';
	
	var gr = new GlideRecord ('sys_user');
	gr.addQuery ('sys_id', newValue);
	gr.query();
	while (gr.next()){
		var group = new GlideRecord ('sys_user_grmember');
		group.addQuery ('user', gr.sys_id);
		group.query();
		while (group.next()){
			groupString += group.sys_id+",";
		}
		groupString = groupString.substring(0,groupString.length-1);
	}
	var myLimit = "location=123c49b037d0200044e0bfc8bcbe5dd3^ORlocation=deeb202edbb31600f0727aa9bf9619f3^ORlocation=daeb202edbb31600f0727aa9bf9619f5^install_status!=7^virtual=true^u_management_group.sys_idIN"+groupString;
	
	var limit = new GlideAjax('ServerRebootLimitCIs');
	limit.addParam('sysparm_name','setLimit');
	limit.addParam('sysparm_limit',myLimit);
	limit.getXML(doSomething);

	function doSomething(response) {
		var answer = response.responseXML.documentElement.getAttribute("answer");
	}	
}

My Script Include:

var ServerRebootLimitCIs = Class.create();
ServerRebootLimitCIs.prototype = Object.extendsObject(AbstractAjaxProcessor, {
limit: "",
getLimit: function(){
	return this.limit + "";	
},
setLimit: function(){
		this.limit = this.getParameter('sysparm_limit');		
},
    type: 'ServerRebootLimitCIs'
});

I would love some guidance with this or if anyone has a better way of implementing this type of functionality 🙂 

Thanks!

Emma

[emmahunt]

Deepak, thank you for all your help on this. I ended up going with a Client Script that I will post below that I found here

function clear(){    
    var varName = 'lstColSrvName';
    var rightBucket = gel(varName + '_select_1');
    var selectedOptions = rightBucket.options;
    var length = selectedOptions.length;
    for(var i = 0; i < length; i+=1){
        //Check for the item to add here based on sys_id
        var value = selectedOptions[i].value;
        rightBucket.remove(value);        
    }
}

    //Apply a filter to the list collector variable
    var collectorName = 'lstColSrvName';
    //Try Service Portal method
    try{
        var myListCollector = g_list.get(collectorName);
        myListCollector.reset();
        myListCollector.setQuery(myLimit);
    }
    //Revert to Service Catalog method
    catch(e){
        //Reset the filter query
        window[collectorName + 'g_filter'].reset();
        window[collectorName + 'g_filter'].setQuery(myLimit);
        window[collectorName + 'acRequest'](null);
    }
}