Setting Default SOW Dashboard specific for group

Tadz
Tera Guru
Tera Guru

Hi,

 

Is it possible to create a specific SOW  default Dashboard for a group?

Base on this community post "How to set a default in SOW?"
https://www.servicenow.com/community/service-operations-workspace/how-to-set-a-default-in-sow/m-p/30...
- looks like we can setup but it is global not per group.

 

Thanks,

Tadz

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Tadz 

you can create multiple landing pages 1 each for 1 group and then add the correct audience etc to that landing page

So whenever respective group member logins the correct landing page is seen and that landing page will have respective data visualizations

remember the system property "glide.ux.user_criteria_enabled" should be present with value as true

these links should help you

Learn about audiences 

Audit Workspace: How to set audience by user group to page variant? 

how to set landing page differently for different users based on audience in SOW 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Tadz 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader