Setting Default SOW Dashboard specific for group

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05-20-2025 02:17 AM
Hi,
Is it possible to create a specific SOW default Dashboard for a group?
Base on this community post "How to set a default in SOW?"
https://www.servicenow.com/community/service-operations-workspace/how-to-set-a-default-in-sow/m-p/30...
- looks like we can setup but it is global not per group.
Thanks,
Tadz
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05-20-2025 02:37 AM - edited 05-20-2025 02:38 AM
you can create multiple landing pages 1 each for 1 group and then add the correct audience etc to that landing page
So whenever respective group member logins the correct landing page is seen and that landing page will have respective data visualizations
remember the system property "glide.ux.user_criteria_enabled" should be present with value as true
these links should help you
Audit Workspace: How to set audience by user group to page variant?
how to set landing page differently for different users based on audience in SOW
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-22-2025 06:40 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader