Setting Text Index to true

[jonjon2_0]

I'm trying to activate the text index for the "Asset Tag" column under Configuration Item table. The end goal is to allow my staff to use the global search function using our asset tag number.

However in the Dictionary Entry page I am unable to change the Text Index to true for Asset tag.

Any help to point me to the right direction would be appreciated!

ServiceNow Express

Istanbul Release

[amlanpal]

Hi Jonathan,

Generally making a column's Text Index to 'true' doesn't give any error. Could you please follow the below steps and give it a try?

Please navigate to System Definition-->Tables-->Search Name is cmdb_ci-->Under 'Columns' tab search Column name is asset_tag-->Bring the Text index in the List view from Gear icon (by default it is not present in the List view)-->Double click on the 'Text index' and set as 'true'.

I hope this helps.Please mark correct/helpful based on impact

[jonjon2_0]

Hi Amian,

Thanks for the quick reply, is System Definition a Enterprise only function?

I am running a ServiceNow Express instance and do not see a System Definition application

[amlanpal · Accepted solution]

Hi Jonathan,

For ServiceNow Express you might have a look at this link: Add or remove a table index - ServiceNow Express Support

I hope this helps.Please mark correct/helpful based on impact

[amlanpal]

Hi jonjon2.0,

Did you able to have a look at my last response?

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