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Details of Sys_Id

I have only Sys_Id. How to get its details where it belongs to like which Table, Record, Etc.I tried is by using a script in the Scripts Background but couldn't get the details. What is the best practice to do so.

Dev M by Tera Contributor
  • 3094 Views
  • 16 replies
  • 11 helpfuls

Resolved! Populate Assignment group value based on other field

Hi All,  I have a field name called Support group in cmdb_ci table and that field value needs to be populated in Assignment group in change_request table if I select Configuration item in change_request table in ServiceNow. Business rule before Inser...

Suzy by Tera Contributor
  • 1140 Views
  • 2 replies
  • 0 helpfuls

Resolved! Xanadu - Sidebar Discussion not have badge count in Next UI

I'm having a strange situation:I enabled the discussion sidebar for Next UI and it works, but the problem is that even though the user has unread messages, the discussion icon doesn't show the number of unread messages for the user.Has anyone encount...

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Horakhty by Tera Contributor
  • 1111 Views
  • 3 replies
  • 3 helpfuls

Resolved! UI Builder Calendar Component Questions

Here's my it doesn't work if I can't do this question. How can I get the calendar to show events in the correct local time?I am able to get the data to show correctly in Eastern Standard Time by adding EST to Available TimeZones. I cannot find a way ...

Velma by Tera Guru
  • 4446 Views
  • 7 replies
  • 9 helpfuls

How to save a form value through UI Action

Hi,I have created UI Action button to update 'location contact field' (customized field) values when we click on this button. through script include the value fetching and updated text into location contact field but while refreshing the page, this v...

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Resolved! Customer Service Management ACL missing * for field write

Hello,I'm setting up a dedicated user who should only have access to Case table.This user should be able to create, read, and write cases at will; however, when setting up the ACLs for this custom user, I'm unable to select * for writing all fields w...

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Script Include and Regex Issue

I have a need to build a script include that formats a phone number that is passed to it via a client script. I have a couple of spots in the script that are not working correctly...the regex replace and the length check. The regex check doesn't work...