Setup Engagement Messenger using OIDC authentication

Thuy Thao
Tera Guru

Hello community,

 

I'm trying to setup an Engagement Messenger using OIDC authentication. However, when the dev of my client's website tried to put the embed code into their web, he got the 401 error. So I would like to consult the exactly way to write the getTokenCallBack() function in the embed code.

 

 

ThuyThao_0-1677518520294.png

 

It would be appreciated if you have some solutions for it. Thank in advance!

3 REPLIES 3

Azim3
Tera Contributor

Hi @Thuy Thao,

 

Did you ever find resolution to this. I'm also struggling with same

Debanjana Dey
Tera Contributor

Hello,

 

I faced the same issue. Resolved it by creating a OAuth OIDC Entity with external client's Okta registered Client ID. 

Hi Can you please let me know how to create the OIDC Entity with External Client's Okta registered Client ID?