Share some insights on Nowassist and GenAI

[swaghosh]

Please share some videos on Nowassist and GenAI. How it works and what additional features are there. I need to see what lift we are going to get just with Virtual Agent and what additional lift GenAI and Now Assist will provide.

[Dr Atul - LNG · Accepted solution]

Hi @swaghosh 

You can do Now Learning course to understand about GenAI and Now Assist , these courses has labs as welll.

https://nowlearning.servicenow.com/lxp/en/now-platform/now-assist-essentials?id=learning_course_prev...

https://nowlearning.servicenow.com/lxp/en/now-platform/now-assist-for-search-implementation?id=learn...

https://nowlearning.servicenow.com/lxp/en/app-engine/now-assist-for-creator-implementer?id=learning_...

https://nowlearning.servicenow.com/lxp/en/now-platform/now-assist-for-virtual-agent-implementation?i...

https://nowlearning.servicenow.com/lxp/en/app-engine/now-assist-for-creator-implementation-bootcamp-...