Short Description is truncated

[Mike Pottorf]

Hello,

We were experimenting with changing the size of the short description field and I think we might have done something wrong in the process.   I disabled the dictionary change rationally business rule and set the max length, for the short description, to 20 characters.   After seeing the functionality and impact we changed the max length back to 500.   Now that we have done so, the value is displaying 500 on the dictionary entry as well as table entries but truncates the short description after 40 characters.   The business rule was set back to active to prevent any other changes to short description.   If anyone has any insight as to what is causing the short description to truncate I would appreciate the help.

Thanks,

Mike

[Mike Pottorf]

Thanks to everyone's responses.   The were a big help.   I was able to get the field reset by setting it back to 20 characters and then adjusting up to 256 characters.   After that change was made it did recognize the larger max length and I was able to set short description back to 500.   Gurpreet and Pradeep, thank you for your help in providing the correct solution.   I am going to mark Pradeep's post as the correct answer as it has a thread with more information associated with the issue.   Thanks again.

Mike