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Forum Posts

Custom Service Portal Calendar Widget

Hello Everyone, I require assistance in developing and implementing a new custom Service Portal widget designed to provide a calendar interface.The primary function of this widget is to allow end-users to view available time slots and book a 'stice' ...

Vasanth001 by Tera Expert
  • 492 Views
  • 4 replies
  • 1 helpfuls

How to get Servicenow projects to work ??

How to get Servicenow projects to work ??We are having a group of 10 people with different module experienceAll are having minimum 5 years of experience in ServicenowJust asking if anyone knows how to get projects on contract basis to work ??Please s...

shabbir5 by Tera Guru
  • 697 Views
  • 2 replies
  • 0 helpfuls

If Flow Logic - Script condition

Hey all!I have a question of why or how to implement the Script on If Flow Logic step in Flow Designer?I have Funding Source that was a single selectbox and it worked with is not/does not containBut now that I have switched it to Line Collector (havi...

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SLA operates Based on the Location

Hi Experts I have the requirement veena is in Mumbai location, she has holiday on 02-10-2025, Rani is in Bangalore location she do not have the holiday on 02-10-2025, when incident ticket is assigned to Rani SLA should be run. when ticket is assigned...

Resolved! Error re-creating a scoped app

A scoped app I was developing was removed during a clone to our dev environment.  When I attempt to re-create the app in ServiceNow Studio, I receive the following error: "This scope is already taken by another application" It appears that while the ...

Miles Clark by Tera Contributor
  • 1635 Views
  • 4 replies
  • 3 helpfuls

Mobile Agent

Hi,I am currently working on Mobile agent story. The requirement is to prefill the stockroom field with the value the logged-in user selects on the first login. Currently, the stockroom field value disappears and the user has to select everytime. So,...

ShriramS by Tera Contributor
  • 255 Views
  • 2 replies
  • 0 helpfuls

Hide fields ui policy not working on case creation page

Hello experts, I'm having an issue with HR case creation page: I need to hide some fields based on value from another field on the form.the UI policy is working partially: it turns fields to mandatory but not hide them when the condition is false (re...

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tpeleg by Tera Expert
  • 1262 Views
  • 13 replies
  • 2 helpfuls