I have a variable set called "A" in which i have requested for variable.I have one more variable set "B" in which i have country variable and i need to use the "Auto Populate" related list to auto populate the country as "requested for.country" from...
Hello, I'm using Scripts – Background to query how many records have overlapping dates based on the start and end date parameters from a Service Request. The intended behavior is that if the start and end dates fall within an existing record, it shou...
I have a requirement wherein I have to create 4 below variables namedRequested For, Location, Start Date and End DateFor the 5 th variable, type: checkbox, I need to write a dynamic text in red color'I acknowledge that by submitting this request, I a...
Hello, I have build a catalog which is accessible by public (anyone - logged in or not).Fields are visible but there is a field which is referenced to User Table [sys_user], but it is not showing the list of records.So, basically when record gets sub...
So, I have a CMDB record that has a date field in it in the future. I want to have a task to review the record 30 days before that date. Is there a way to have a ticket be automatically generated? (An example use of this is a certificate that expires...
Hello Community,We have the following requirements on the Incident table and are looking for the best practice approach.Requirement 1When an Incident is reassigned to another assignment group (queue)AND the current state is On HoldThe state should au...
Hi, I am importing data from excel sheet using import set and transform map. I have a coalesce field. while doing so, it should ignore the update for the inactive incidents and insert active new incidents when coalesce field matches for inactive inci...
Hi Community,I’m looking for suggestions or best practices for handling choice value visibility between parent and child tables.Scenario:Task is the parent tableIncident is a child tableBoth share the State field, but each table has its own choice va...
Hi everyone,Within our /walkup experience, we’re trying to set up a check-in system that notifies the team when a user arrives for their scheduled appointment. At the moment, the only available option is “Check in,” which places the user into the gen...
If you work with PDIs and spend time clicking through lists, filters, and related records, or writing GlideRecord scripts just to check that your code did what it was supposed to, you might find this useful:ServiceNow Pocket Admin is an MCP server th...
Hi all, what is the best way to trigger notification to specific groups. I have a custom notification ' Assigned to' Agent and we need this for only few groups (around 130+). This list may alter in future. What would be the best way?Currently I am tr...
For Workflow checkout and Publish option is not showing
The api/now/v1/table API does not return any results when the sys_updated_on filter includes a trailing Z, even though the datetimes are sent in correct UTC format. For example, no records are returned for the following filter:sys_updated_on>2026-01-...
"The fraction part of a currency value cannot exceed 4 digits. It will be rounded off to the first 4 digits"Want to edit this msg for contract management
Hi Team,I have a requirement in a Custom Workspace where I created a UI Action button (Export to Excel) on a form.Requirement:When the user clicks the Export Excel UI Action from Workspace:The Excel file should contain only the fields that are curren...
