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Resolved! Integrating two instances through REST

I want to integrate two ServiceNow instances, by creating a custom widget in the Employee Service Center (ESC) portal that captures incident data and submits it to another instance. When the submit button is clicked, the widget will make a REST API c...

rockfortvv by Tera Contributor
  • 532 Views
  • 5 replies
  • 1 helpfuls

Dynamic Base URL ebonding

Hi, how can i make the base url dynamic to send to different instances based on the chosen instance. Please help on how to achieve this. I also set up connection and credentials. 

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Cent by Tera Contributor
  • 531 Views
  • 6 replies
  • 0 helpfuls

Flow Designer Rest Step Action - Dynamic Base URL

Hi,   I'm currently trying to create an outbound query to a REST API using an REST Step Action in Flow Designer. I need to be able to dynamically change the Base URL depending upon an Input. Is this possible? It only seems to be possible to change Re...

Matt194 by Tera Contributor
  • 1922 Views
  • 3 replies
  • 1 helpfuls

g:ui form not rendering table

Hello Community, as a part of jelly scripting course, below code is not rendering table form UI in the browser, could you please help, I  checked in dev tools, element is showing but in ui console I am not seeing anything, sys_id is also correct one<...

Issues in workflows after Yokohama update

After upgrading our test instance from Washington to Yokohama, we encountered several issues in Workflows located within a custom application Scope. All of the issues apper to stem from a malfunction in comparisons string-type fields values. 1. The t...

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nannielf by Tera Expert
  • 1902 Views
  • 5 replies
  • 4 helpfuls

HRSD申請メニューにおける複数回数承認について

HRSDにおいて、複数段階承認が必要な申請メニューおよびフローの試作をしております。仕様や運用方法についてご助言をいただきたく、以下2点ご質問いたします。【要件概要】 ・申請者の上長や業務部門担当者など複数名が、順に申請内容を確認・承認する ・各承認者は承認後も当該申請の進捗を確認し、申請に対して参照・コメントができる【試作メニューの仕様】 現時点の試作内容は下記の通りです。 ・HRSDのRecord Producerを利用して申請メニューを作成 ・HR Caseテーブルを申請データ管理に使用 ...

亮桑 by Tera Contributor
  • 454 Views
  • 4 replies
  • 0 helpfuls

Add Reopen Incident button to CSM Portal

Hello,I would like to allow callers to reopen a resolved incident in the portal; however the reopen option is not visible (See Figure 1 below).I have read this form post, and I made a copy of the Incident Standard Ticket Actions widget (see Figure 2 ...

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Community Alums by Community Alums  
  • 653 Views
  • 5 replies
  • 2 helpfuls

Information icon in reference field in mrvs

Hi, In this mrvs, the information icon is tasking too much space in the consumable field, so the text is not fully visible. I want to reduce the width of the icon. How can I do that ?Since the widget is OOB, all the mrvs will use this widget, so is t...

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ShriramS by Tera Contributor
  • 432 Views
  • 6 replies
  • 1 helpfuls

ServiceNow outstanding Plugins update

Hi Team ,  can anyone please suggest best way of updates active plugins in our instance   there are 116 plugins are there , how should i do all updates .please suggest better idea  @Ankur Bawiskar 

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nameisnani by Mega Sage
  • 1093 Views
  • 5 replies
  • 4 helpfuls

Restrict access to integration user on specific tables

Hi Everyone, I am trying to configure an integration between ServiceNow and ADO pipelines, for this I have created a user and granted ITIL role and using the table API he can read and update the data on the RITM.  Due to security reason I wanted to c...