Hi everyone I am having a few issues with viewing a dashboard when impersonating a user within a group in the test instance in service now.The dashboard is appearing for admins and users within said group in the development instance fine. And is show...
I am facing an issue while integrating Jira using IntegrationHub.When configuring the Update Jira Issue action, I get the error:Unable to load dynamic inputs (sn_jira_spoke.get_editable_fields_2)No dynamic inputs data was provided from the action I u...
I want to change view when inserting a new record based on some field which is pre populated. For example, I have created a new module to insert a new record in a table(incident). Also i am pre-populating category when i am creating record via this m...
Hello Team, Is it possible to create KB templates with a pre-designed layout which includes a header image and embedded tables ? Thanks
Hi,How I can set filter condition to populate State(cmn_location) field value based on the country(core_country)field selection?Regards,Dusmanta Nayak
Hi,Any idea how to make these HTML field? Close notes contains table and we want to see the exact content of close_notes in incident and service portal view?
Hi Team, We have requirement on "Change Management " to configure Risk Assessment, i have used OOB Risk Assessment and made copy of that Risk assessment and configured Risk Assessments Questions based on Client requirement and Written Business Rule t...
Hello Community, Recently, I had a chance to implement something that I feel is quite helpful for managers in tracking pending items when a user leaves an organization. Whenever a user is offboarded from an organization or in ServiceNow terminologies...
Hello, On the form of my business applications there is a new tab that says label. This showed up because in our DEV environment there is an unfinished tab that was brought over in an update set. I have deleted the tab in form sections and the tab is...
In my test for configurable workspace I have 'Click a UI Action' step which open the modal: Then, the next step is Click Modal Button but it returns with error FAILURE: Did not find GlideModalMy test step configuration is like this: Do I tested it th...
I have a requirement to update the state of interaction record to Closed Complete when the RITM of related REQ is state changes to "Closed Complete" and interaction record to Closed Abandoned when the RITM of related REQ is state changes to "Closed I...
Hi community!Since the new ServiceNow IDE is in place I was wondering if there still is a need to install the ServiceNow CLI and Node.js on my computer when I want to write code for a custom component. (develop component from the docs)Are there any p...
Hello,We are currently implementing Walkup. One thing we have ran into is that the folks doing walkup are also the same ones doing agent chat. When they set themselves as Available on their inbox they will receive both items as the capacity appears t...
I am facing an issue with ServiceNow Quick Messages that use a Client Email Template which calls an Email Script.The problem is that the message content is displayed automatically, even without explicitly selecting the Quick Message template. This be...
when I open the incident on mobile I am getting the following error message "The reference to entity "sysparm_stack" must end with the ';' delimiter".
