Can anyone clarify the following please: I have created an Order Guide for new joiners that contains 6 catalog items. I need to generate a single approval at the REQ level rather than generate 6 approvals at the RITM level. My approval engines se...
With the help of existing community articles, we performed a full instance scan and identified over 4,000 records in the scan findings.Can you please provide the steps to resolve these findings?
I have a Record Producer with this structure. Record Producer{ Variable 1 Variable Set { Variable 2 } } Variable 1 is inside the record producer but Variable 2 is in a variable set. I want to use variabl...
Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request number from the survey form.
How can I remove this reference record details from the survey when it is triggered.
I’m building a ServiceNow Flow Designer action that calls Microsoft Graph to run the Intune managedDevice resetPasscode action:Base URL: https://graph.microsoft.comMethod: POSTResource: /v1.0/deviceManagement/managedDevices/{managedDeviceId}/resetPas...
Hey everyone,I’m trying to see if anyone has run into a similar use case or has found a good solution for this.We’re looking to publish reports across the entire company, not just fulfillers, where users can view high-level data only. The goal is for...
Hi, Can anyone please confirm what is difference between Studio, App Engine Studio, UI Builder and ServiceNow Studio. Regards, Nivedita
Hi All, Problem: During an upgrade there is manual intervention needed when changing the state on a record from 'Scheduled' to 'Implement'The change outside of the upgrade is automated, but it only pauses during an upgrade, please see attached image ...
Hello, We are getting below error when trying to retrieve a file from SFTP.Surprisingly this same data source works fine in Development but not in our QA servicenow environment. I manually entered the password in the data sources in both Development ...
The Categories of offensive content PA of Now Assist Gurdian isn't showing any data. Any faced this issue? is it possible for anyone to help me out why there is no data?
We are trying to use the Salesforce Spoke to create a bi-directional integration, but at the moment we are trying to create a case in ServiceNow and send it to Salesforce. This is already functioning, but can we put the created case, or even better, ...
Hi Everyone,I’m implementing a P1 Onsite SLA (4 hours) on Case Task in ServiceNow (CSM).Requirement:SLA starts from Case Created TimeStops based on Arrival Time (custom field)≤ 4 hours → Achieved4 hours → BreachedChallenge:Arrival Time is entered at ...
Hi, need some clarification on the pricing for ServiceNow instances. We will be using the REST API for integration and wanted to know about any limits or extra charges. I know the licensing costs are different per account, just want to know what I ca...
I do not know what I did wrong here. Yet, I won't pass this stage. What the problem? Help please!