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‎10-10-2016 05:42 PM
I have a situation where I'm populating Out of Box tables (e.g., Linux Server cmdb_ci_linux which is an extension of several other tables under it). I have few columns I'd like to add to this table that are unique for Linux Servers so, should I just add columns to this out of box table or should I create an extending table from this table and just add the couple columns on this new extending table?
Are there issues when we want to do a product upgrade and I've modified out of the box table like this? An additional twist on this is that I have some columns which will apply to many of the extending table from Computer (cmdb_ci_computer). So, I'm considering adding these few columns on Computer table but again, I'm concerned when we go through a product upgrade that I may be shooting off my own foot but modifying out of box tables. Will upgrades go okay and retain data in these custom columns?
Thank you, thank you!
Todd
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‎10-10-2016 05:50 PM
Reference to Create New fields : http://wiki.servicenow.com/index.php?title=Creating_New_Fields#gsc.tab=0
Override your parent table fields: http://wiki.servicenow.com/index.php?title=Dictionary_Overrides

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‎10-10-2016 05:48 PM
You can add your custom field in OOB table and that wouldn't be affected after upgrade.

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‎10-10-2016 05:53 PM
DK,
Do you have any links that indicate there are no upgrade issues with adding new columns to OOB tables? Thanks.
Todd

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‎10-10-2016 06:00 PM
We have many New fields in Incident table which is OOB table. I don't think I can get any Doc for this.
Upgrade may cause issue if you modify OOB scripts which may skip during upgrade.

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‎10-10-2016 05:50 PM
Reference to Create New fields : http://wiki.servicenow.com/index.php?title=Creating_New_Fields#gsc.tab=0
Override your parent table fields: http://wiki.servicenow.com/index.php?title=Dictionary_Overrides