Show all journal fields

[adam_webster]

Hi,

I've upgraded to Helsinki and within the incident and problem form there is a show all journal fields button, which you could select to show one journal field or all journal fields.

I would like to remove this option and show all journal fields as defaults on all forms.

Any advice would me much appreciated.

Thanks in advance

Adam

[Swapnil Bhakar1]

Hi Adam,

To remove this option make below property value as false from properties list.

Below property changes will apply on both UI 15 and UI 16.

glide.ui16.live_forms.enabled

If you want to stay on UI 16 then you can set it to default show 2 boxes with the following user preference

Set it for all users and the value should be true

glide.ui.activity_stream.multiple_inputs

Hope it helps you.

Regards,

Swapnil

PS: Hit like, Helpful or Correct depending on the impact of the response

[adam_webster]

Hi Swapnil,

Thanks for you suggestion i looked into glide.ui.activity_stream.multiple_inputs and I dont have an option to show 2 boxes.

Set to all users do I have to tick the system box?

Thanks,

Adam

[Swapnil Bhakar1]

Hi Adam,

Yes. You need to tick the system box.

Hope it helps you.

Regards,

Swapnil

PS: Hit like, Helpful or Correct depending on the impact of the response

[adam_webster]

Thanks,   but I don't have an option to show 2 boxes.

Also users are still able to select one journal or all journals.