Hello,I'm new to flow designer and I'm not sure i am doing things the right way. I have a simple workflow that requires manager approval, if manager approves, a director approval is also needed unless Director and manager are the same person. Once th...
I'm configuring a record producer which has 2 variables. cmdb_ci - This is a reference field for the Primary Configuration item restricted to certain CI Classes and statuses on the cmdb_ci table. additional_cis - This is a list field for the Seconda...
Hello, I need to add a text field called Order Quantity in the catalog item form, this form just numeric only, if this field changes, I need to update the "Price" to multiply the entire cost of the catalog item by the number in the "Order Qua...
I have a requirement to generate some tasks and notifications when the date difference s 120, 90 and 30 from today's date. What is the best way to do it. I am trying to do it in a flow but not sure if this is the right way. I am trying to save in a f...
Through a Catalog Item generate a TAP (Temporary Access Pass) code from Azure AD and populate that code in Catalog Task. Any clue on how to work on this integration?
I currently have the Quantity Field set to 25 available choices. I'd like to limit this to 10 for a specific catalog item. Is there a way to limit this on a per catalog item basis?
Hello everyone! I need to change the view of these assets here in the workspace (BCM module), but I can't find the module/table where I can do this. I tried accessing UI Builder, but the "scope" tab doesn't appear, so I assumed it was something gener...
Hi All, I have created a section, using ui builder, under overview tab of change request, service operations workspace.The section contains a container. Under the container I have added a form component.Data resource form controller has been added, w...
Hello everyone!I'm trying to modify the on-call schedule modal in ServiceNow to display the business phone instead of the mobile phone when both numbers are populated in a user's profile. Currently, if both the mobile and business phone fields are fi...
This is something what worked previously, but does not appear to be working now. Currently on Yokohama. I have created a catalog item from a vendor item. They are linked, along with a product model as well. All three of those have the correct ven...
We are trying to pull state duration information for RITM and SCTASK such as how long ticket remained in open state >>pending approval >> approved stage >>closed. We explored metric definition but it only does for new request not for old. How can we ...
Hi Community, I’m working on a custom UI page in ServiceNow that displays a list of attached documents, each with an “Upload to Current” button. The requirement is that when I click this button on any attachment, it should mark or assign that specifi...
Hello Now Community, I am attempting to retrieve a list of users that have the following Subscription. I know users have licenses based on the allocated column about (280 users), yet I am not able to see this result when running this filter. Why w...
I could never find ES5 compatible code that reliably converts the AD Object GUID that comes in from LDAP to and from Base64. Hope this helps someone out there!One issue with community questions is service now does not let your body have the letters K...
Hi All, I am facing an issue with the External credential store option on the basic auth credentials record. When I just pass the Username and password, the integration seems to be working fine and resulting 200 success message on the flow execution....