Hello - I am looking into enabling the 'Delegated Request Experience' Currently my company has hundreds of items using a Standard variable set storing the 'requested for' field in a sys_user 'Reference' variable type. To transition to the new field v...
I am trying to auto-populate names in my service catalog record producer. Pulling from the client table to the appt table that I created. I am not using the sn appt table. I have created a catalog UI policy when a change occurs, and Script include fo...
Hi ALL I am trying to create one ui page which will pop up once the user select the configuration item value in catalog variable the ui page will pop-up and shows all incident which is having those have selected configuration item I am using Iframe ...
Hi,The incident form in the agent mobile app has the Configuration item field. Below attached image is the configuration of the Configuration item field, source table is incident, source field is cmdb_ci and the target table is cmdb_ci. The standard ...
Hey, I've combed clean the entire internet for and answer without luck.Issue: I have a form component on the page. When clicking the ( i ) button next to a reference field.A new page pops up with {https:my_current_url}/subClicking the reference basic...
As a Service Portal user, I want the ability to drag and drop files directly onto catalog item request forms, without needing to open browser dialogs. This functionality should be available across all catalog items through a common configuration, not...
I wanted to create a macro button on portal form named as "ADD', and if we click on add button then it should automatically copy the value mentioned in another variable "Description" and add this value in another exiting Multirow variable as a record...
Hello developers, I need to create a UI Action button on form. When I clicked , it should display a list of records from Document Table(ds_document). I am not sure which is the best way to do this. Can someone guide me on the recommended approach? Th...
In the Agent Mobile app, the Configuration Item (CI) field on the incident form is not displaying the CI display names, even though the same field works correctly on the web version. This happens because the mobile app does not automatically resolve ...
In Incident form, when I click on the caller reference icona popup window will appear of the user table.There I need to show up some more fields next to email.This should work in workspaces as well,How to do it?
Hi,I created a ATF Test Case with SP. I am failing at Price step. Kindly help. in The order page it is showing $1, 148 even i entered 1148. RegardsSuman P.
is there any OOB functionality present in service now for setting custom tag mandatory rather than complex html, css handling because we have requirement to add mandatory tag in service portal also mandatory with asterisk is not working
How do I create a run script in flow designer? In the past we used workflow editor. There was this activity "run script" where we would broadcast an event to trigger an email notification. An example of the workflow.In the activity, we use an eventq...
What is the table to use to see the list of conversational catalog item? Thanks!
I am trying to create a component for UI Builder. I followed the guide on the Developer site but it keeps throwing this error: "SNC is not found, please install SNC from store."The environment uses PDI.
