Forum Posts
mail scripts in notification
HiI'm having notification on incident table in body i need to show number: problem number and description: child incident description. so for this i written 2 mail scripts and calling those 2 mail scripts in notification. But i wanted to write thos...
Hiding Playbook OOB Buttons
HiIn the activities we're having OOB Buttons like mark complete,skip, update I need to hide for my playbook. How to hide those.Thanks in advance.
UI action displays a dialog box with 'Yes' and 'No' buttons
I need to create an onSubmit client script that displays a dialog box with 'Yes' and 'No' buttons instead of the default 'Cancel' and 'OK'. If the user selects 'Yes', the state should change to 'Closed'. If the user selects 'No', the state should rem...
Some users are getting an error when trying to complete any Checklist activity card in a playbook
The playbook is in the incident table on service operations workspace.Some users are getting this error when they are completing a playbook checklist: Access to api 'setWorkflow' from scope 'sn_uni_task' has been refused due to the api's cross-scope ...
REST API INTEGRATION WITH SHAREPOINT Online (Without OOB SPOKE)
We’re working on integrating ServiceNow with a SharePoint Online list (without using the SharePoint spoke). Has anyone successfully done this and can share the steps or point us in the right direction? We’re able to obtain the OAuth token successfull...
Resolved! Trying to get Username on DialogWindow() from custom ui Page
I am trying to get username on dialogwindow from custom ui page but not getting it...<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide"> <h3>Hello</h3> <h1><j:out value="${g_user.getFullName()}"/></h1>...
UI Builder Custom Component property is not showing on UI Builder configuration
Hi there, I have created a new custom UI Builder component and I have successfully deployed it to my instance (Vancouver). The component default value is showing however the configured Property is not showing on the component Configurations. I can se...
Facing Issue with NLU
In NLU workbench Model when I want to create an Intent, I am getting this kind of error message."Some features may not be available because the connection to NLU Service is not available. Please try again after some time, if the issue persists log an...
Multiple attachments getting updated from ServiceNow to JIRA
Hi , I am facing issue while updating the attachment from ServiceNow to JIRA. When I am updating an attachment, it is adding duplicate attachments continuously in JIRA. but the comment is updated with the latest one as I have used look up latest comm...
Resolved! How to import/migrate 1,00,000 REQ , RITMS , SCTASK from one instance to another instance?
Hi All How to import/migrate 1,00,000 REQ , RITMS , SCTASK from one instance to another instance? what is the best way to finish this ? RegardsShabbir Shaik
ServiceNow GitHub Integration
Hi, Can someone please help me to set the GitHub integration with ServiceNow. I have an existing scoped applications in ServiceNow, where we want to link with GitHub. I have created the repo in github, created credentials in servicenow and tried to c...
GRC Implementation with Salesforce
Hi,Can anyone guide with steps how we can implement GRC into salesforce?Is is possible? Thanks in advance!
Requested Item didn't trigger email notification
Two requested items were created. Email notification should be triggered upon creation of the requested item. The first RITM didn't trigger the email notification. On the other hand, the second RITM triggered the email notification. How do I investig...
Restricting taxonomy topics to first child topic level in ec pro
Hi All, We have a requirement in which it is required to restrict the mega menu on Header navbar in ec pro portal to only show first child level and don't drill down to further child topics.Lets say we have this structure- Taxonomy - Procurement port...
