Show approvals in UI builder

Ina
Giga Guru

Hi,

 

I have a question reagarding viewing approvals in an application built in App Engine Studio using EVAM. 

 

In our platform users are assigned approvals for different record types. If we have a scenario where a snc_internal user is assigned eg. an approval for sc_task, said user is not able to see the details from the sc_task due to ACL restrictions. For viewing the record we have created a separate datasource that works almost like the summarizer backend, but this will not work for data sets using EVAM. 

 

Has anyone seen this, and how have you solved it? In Service Portal there was a separate widget for this use, which was granted access to see the approvals through ApproverUtils script include. 

 

Could/should we update ApproverUtils to include giving access to all snc_internal users who have been assigned an approval? Other suggestions?

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