Show choices based on other field

[Shabbir1]

Hi Team,

we have requirement that we have two choice fields 1.Region 2.category in region we have two choices a)Japan b)Singapore we have to show category choices based on region filed for example Region is Japan we have to show category choices a)a b)b c)c and if region is Singapore we have to show choices a)e b) f c)g can anyone help me how to achieve this

[Animesh Das2]

Hi @Shabbir1 ,

You can simply configure the dictionary of 'Category' as dependent of 'Region' by setting the 'Dependent field' tab and then under the 'Choices' tab put the respective values from 'Region' choice values in each 'Dependent value' field.

Please have a look at below two screenshots of OOB incident form showing how 'Subcategory' field choices are configured to be dependent on 'Category' field choices.

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Thanks, 

Animesh Das

[Ankur Bawiskar]

@Shabbir1 

you can have the 2nd field dependent on 1st

OR

you can have onChange client script on 1st to show relevant options in 2nd one

If my response helped please mark it correct and close the thread so that it benefits future readers.

[ersureshbe]

Hi, 

If you are trying from Service Catalog through variables then you can use 'Catalogue look up variables'. Please refer below link for further understanding.

https://www.servicenow.com/community/developer-articles/catalog-data-lookup-definition-on-any-table-...