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02-12-2020 07:17 AM
Hi,
I'm trying to know the language field in the KB. When I select a knowledge base, the language field would appear for a couple of seconds and then disappears from the form. I reckoned this might be due to a UI policy especially that "Language" is selected in the form layout table. I couldn't figure out which policy controls that behaviour, though.
I also read through the Translation Management product documentation and tried to enable the glide.knowman.translation.enable_translation_task system property.
I have installed language plugins.
I checked the "Show/Hide translation fields" Client Script [see attached], and it seems like I need to set the "enable_translation_task" to true.
Would anybody who had to deal with this before share their $0.02?`
Solved! Go to Solution.
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02-14-2020 06:41 AM
I located glide.knowman.translation.enable_translation_task system property under sys_properties_list.do and changed the value to "true." It works now.
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02-13-2020 10:43 PM
Have you checked what is inside the "Display Business Rule " that is associated with the line
g_scratchpad. enable_translation_task in your client script, is there only system property inside it or there is something else inside that also .
Plus if you want to debug what is being applied , do one thing check your onChange client scripts related to Knowledge Base or onLoad client scripts.
Note sometimes code is written in UI policy as well when script is selected , so make sure you check that also.
Mark my ANSWER as CORRECT and HELPFUL if it works.
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02-14-2020 06:41 AM
I located glide.knowman.translation.enable_translation_task system property under sys_properties_list.do and changed the value to "true." It works now.
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04-03-2023 06:25 AM
Hello Choubachy
for the property "glide.knowman.translation.enable_translation_task" I added "True" but some how its not the correct way to enable the property rather we need to type the word in lowercase i.e. "true" once this is done the property will be enabled and you can see the language field .
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05-29-2023 02:15 AM
the above mentioned client script "Show/hide translation fields" is not available in my instance. I didn't find language attribute in knowledge base and knowledge block table. can u please suggest.